Please contact our Customer Support team if you need help with any of the following:

• Moves, adds and changes to your phone configuration
• Help with administration of your phone features and call routing options
• Reporting any trouble issues

To create a ticket with our Customer Support team, send an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will respond to you within 24 hours. Please include your customer name and brief description of your issue in the subject line.

You can also call our customer support team at 805.456.5800 during our support hours: 8:00 a.m. - 8:00 p.m. M-F and 10:00 a.m -6:00 p.m. Saturday.

ClearStar Resources

Training Documents:

ClearStar Features Quick Tips
ClearStar Voicemail Quick Tips

Activation Instructions:

Toolbar Activation Instructions

Softphone Activation Instructions

Reception Console Activation Instructions

Links to ClearStar portals:

ClearStar Web Portal
ClearStar Provisioning Portal
ClearStar Call Reporting