Impulse Internet Services bills accounts via email unless the Customer specifically requests to be billed via the postal service. The billing period is based on the anniversary of Customer's sign up date. For example, if the Customer's sign up date is the 10th, the billing period runs from the 10th of one month thru the 9th of the next month. Accounts are due in advance of service (before the 10th of the first month in the above example).

Normal billing cycle is DUE ON RECEIPT.

Customer must provide IIS with accurate personal information required for an account. In the event that this information changes, customer must notify IIS of any changes within 15 business days.

Monthly automatic payments will either be charged to Customer's credit card or debited from Customer's checking account (via Automated Clearing House). If the funds in Customer's account are insufficient to cover automatic payment, payment will be considered late. Manual payments in the form of cash, or check, may be made, if so desired. If there are insufficient funds for either an electronic or a check payment, customer is responsible for service fees incurred and IIS reserves the right to charge an additional $15 service fee.

If Customer becomes more than 30 days overdue in payments, IIS may suspend Customer's account. If Customer has not reconciled overdue account within 30 days of suspension, Customer's account may be terminated and turned over to designated Collection Agency. Customers are responsible for all collection fees. Once an account has gone to collections, reopening an account may incur a new activation fee. This agreement does not preclude IIS from taking other legal action to recover moneys owed by Customer to IIS.

Termination of Services
Either Customer or IIS may terminate account at any time. An account may be terminated by Customer request to any IIS employee. It is understood that IIS may request confirmation of termination via writing or email. Termination of account will be effective immediately upon receipt of request or receipt of confirmation if confirmation is requested. If account is terminated, there will be no refund of any fees. Credits to account in the form of prepaid services are not convertible to cash or other form of credit. Non-use of account does not constitute termination of service. Customer account will continue to accrue charges until a termination request (or confirmation, per above) is received.

Requested Suspension of Services
IIS must be notified in advance of any requested suspension of account. Credits for suspensions or for any period of non-use not prearranged are solely at the discretion of IIS.